The Customer Experience and Business Transformation blog of jamesscutt.com
Welcome to my blog.
I am a Customer Experience expert and business transformation leader with experience in Retail, Sales & Business Development, Operations, Innovation, Digital Introduction & Adoption, Culture Transformation and Programme Management. To find out more please visitJamesScutt.com
You go shopping and before you know where you are you are hit with multiple requests to complete a survey. Each one offers you something different, a free drink, entry into a draw or maybe a discount of your next purchase.