BooksClearly books moved on, Kindle and other readers stormed the market and brought great advantages in convenience and accessibility, but they last something important that books have, the experience of touching, handling, smelling a real book. Maybe one of the big things about a book wasnt the content but there feeling around the book itself.
VinylNow seeing a revival, the iPod changed how people listen to music and brought the convenience of having all your music at your fingertips. And now streaming services like Spotify take it a step further.
About the Author
James Scutt is a Customer Experience expert and business transformation leader with experience in Retail, Sales & Business Development, Operations, Innovation, Digital Introduction & Adoption, Culture Transformation and Programme Management.
To find out more please visit JamesScutt.com