About me

Welcome to my blog. 

I am a Customer Experience expert and business transformation leader with experience in Retail, Sales & Business Development, Operations, Innovation, Digital Introduction & Adoption, Culture Transformation and Programme Management.  To find out more please visit JamesScutt.com

About me

Join me at JamesScutt.com

jamesscutt.com
James Scutt
I am a highly focused and pragmatic business leader with a proven track record of building customer value and delivering bottom line results. Equally well versed at building rigour, scalability and consistency into business operations as designing, implementing and delivering nationwide CX transformation programmes that exceed customer expectations and enhance shareholder value.

A strong leadership professional with the assertiveness and ability to motivate and inspire large colleague populations whilst instilling vision and customer focus. Excellent relationship building and negotiation skills to board level and the commercial acumen to make fast, sound, commercial decisions that produce sustainable business results across large scale, complex business environments.

Areas of Professional Experience

I have a very broad range of professional experience and have a great working knowledge and experience of

- Financial & P&L Management
- Training & Assessment
- People Development
- Advisory Board Membership
- Large Scale Public & Media Speaking




You can find out more about my career history by visiting my experience page on jamesscutt.com or on my Linkedin profile. If you have a question, please contact me.  You can also follow me on twitter.

Thanks for visiting.
James

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